I also desire to comment on the wonderful service AA gives to the handicapped. I am 84 years aged and now want wheelchair aid to receive about inside the airports. I had been surprised and delighted with the support I obtained, and in addition in the attitudes from the people who assisted me Along with the wheelchair help, and also the drivers of the handicap carts in Charlotte airport. They ended up all so helpful and really pleasant likewise.
I'm holding reservations for flights departing 26 Sep. I booked this flight in June. I am applying two vouchers as partial payment for these flights. I sent the vouchers towards the address delivered in July.
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I am emailing this comment to you personally to make sure that AA may possibly better have the capacity to stimulate staff members for being extra courteous when factors go Erroneous.Consumer service may make this type of distinction for all those utilizing your service.
I am trapped in LA, mainly because my AA FLIGHT 1927 on February 3rd was cancelled! I am extremely dissatisfied!!! I was not supplied a definitive response regarding why my flight was cancelled.
under no circumstances at any time gained this kind of poor service and a business that basically doesn’t treatment about there paying consumers
I locate it terrible to acquire my baggage go missing in Miami on equally leaving and returning flights. I assume to become contacted quickly on how we will come to an agreement about this. I will likely be doing a observe up.
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I attempted to make reservations for a close-by hotel through your Airline Lodging services just to know that there have been no vacant rooms out there. I used to be remaining to affix the remainder of the displaced travellers to sleep inside the airport terminal on the cot having a blanket and pillow. I'm appalled that within the 21st Century, I had to expertise this level of humiliation.
I have to admit that I was selfishly delighted to be able to ebook my flight in advance of your entire other buyers and which the agent was capable to eliminate the costs.
On 7/eighteen/fourteen my partner and I have been in your flight sixty seven from BCN to Jfk. We boarded the airplane and found that it had no wifi or leisure selections at the seat. When the meal was served we questioned the flight attendant In the event the food had any peppers(the vegetable) in it as the “rooster†together with other elements were unrecognizable. My partner is very allergic to peppers and he had to be certain there were none. The attendant stated she had no notion of just what the food stuff ingredients ended up in both collection so he didn't take in. How difficult would it be for your catering dept to mail a summary of substances for this kind of situation? The aircraft itself was aged and alert on the inside. When bought around the airplane, the coach part smelled of fecal make a difference and it took rather a while for that odor to dissipate.
Hi，I planned to question questions on carry a cat within the U.S. to China, so I referred to as your Chinese service. The girl identified as Annie picked my cellphone. I questioned my question and he or she explained †there isn't a way†I claimed an individual informed me it is feasible. She reported †They may be lying†she didn't give me any rationalization. I decided to simply call once again, another female answered my contact.
We had been on AA 1517 from Miami to Roatan 02/13/sixteen and 02/14/sixteen & The flight was unable to land in Roatan and diverted to Belize. I'm acquainted enough with traveling to know the Captain designed the suitable get in touch with as well as diversion was weather conditions connected. On landing in Belize we have been educated through the Captain there was a warning gentle on an motor that necessary to check out this site be dealt with, the component was readily available in Belize. The end result was a clear mechanical delay. We deplaned and were told we might get foods and consume. After over one hour we experienced not been fed in addition to a little bit later on we were given a sandwich and bottled water and afterwards instructed we could board.
At check in for flight 2356 my bag was viewed by personnel as outsized. Positioned in sizing Test & was 1 inch to tall . My gripe- my partner with similar bag wasn't ( diff colour) requested to dimension Verify. observed numerous of course as well tall baggage past Look at pt. your shedding $.